Support

uHoo doesn’t need any maintenance. All you need to do is wipe it with a cloth or feather duster when you clean your home or office. Treat it like another one of your beautiful fixtures at home or in the office.

We recommend placing the uHoo monitor in ideal locations: away from direct sunlight, air conditioner or fan, and heater or stove. As long as these locations are avoided, you can be sure that the readings will be accurate. Make sure to always update the app as well!

That’s the best thing about uHoo. There are no parts that need replacement. It’s designed to work seamlessly as one monitor that incorporates nine sensors.

We regularly release updates for the app to ensure the best possible experience and the most accurate readings.

As long as you take good care of your uHoo monitor, it is expected to last up to five years. The monitor itself will continue to work longer than five years, but sensors will drift. Drift is a natural phenomenon, and it occurs to all sensors regardless of the brand. Since the sensors are exposed to air in order to get the readings, they are also exposed to airborne pollutants. It’s similar to the chandelier you have in the living room. It will continue to work even if some of the light bulbs have reached its lifespan. Unlike the chandelier wherein you can replace the bulbs, you won’t be able to replace the individual sensors of the uHoo monitor.

We regularly release updates for the app to ensure the best possible experience and the most accurate readings.

If you don’t update the app, you won’t get access to the improvements within the app. Please update the app as soon as there’s an alert.

Demo Videos