uHoo requires an 802.11 b/g/n @ 2.4 Ghz WiFi. uHoo supports both open and encrypted (WPA and WPA2) wireless connections. WiFi networks configured within an enterprise or office network that requires certificates are not supported.
If your WiFi network is a captive portal, such as those used in malls, airports, and some offices, you would only be able to connect to them if they place your uHoo’s MAC address (written on the bottom of the device), into their unrestricted list of devices.
You also need to ensure that firewalls are not blocking outbound connections. This is rare in a home network. However, an enterprise network may place restrictions on certain ports and IP addresses. You would need to work with the company’s IT team to allow access to uHoo’s cloud.