Frequently Asked Questions

Yes, we ship to anywhere in the world.

We ship from Hong Kong.

It’s free shipping.

Yes. You can enter your credit card details after you’ve selected the number of units you want to buy. You can click here to proceed to the buy page.

Yes. You can enter your PayPal details after you’ve selected the number of units you want to buy. You can click here to proceed to the buy page.

We ship your uHoo unit the next business day. The amount of time it will take to deliver to your address would vary based on your country. It normally takes 5 to 11 business days on average. Once the courier picks up your order from our warehouse, you will receive an email with your tracking number so you can track it.

We would need your complete address in order to ship you your uHoo.

Yes. We process shipment the next business day. Once the courier picks your order up from our warehouse, you will get the tracking number in your email. Please check the spam folder, just in case it goes in there.

Please visit our Partners page here to see who the local resellers in your country are.

We offer seasonal promotions from time to time. Make sure to like us on Facebook, Twitter, and Instagram and subscribe to our newsletter, so you get updates about exclusive offers.

uHoo has a one-year limited warranty. You can view our warranty policy here. Please feel free to contact our Support Team for further questions at support@uhooair.com.

Please reach out to us on business@uhooair.com

Still have questions?

We’d love to help you know your air better. Send us a message!